Shopping, Shipping & Returns

Port Noarlunga Football Club Shopping Policy

We accept Visa, Mastercard and Paypal as payment for online purchases.
All purchases are secure.
Gift Vouchers purchased online may also be used to purchase goods through our website.

Once you place an order with PNFC, you thus agree to abide by the following terms and conditions:

All the orders placed with us are subject to availability of the desired product.

Once an order is placed, an acknowledgement e-mail stating the confirmation of your order will be received by you. Please note that this acknowledgement does not mean the acceptance of your order. Your order is only accepted once the payment is received from your credit/debit card/account.

A standard authorization check is carried out on your payment card once your order is received by us. This is done solely to make sure that you have sufficient funds and thus your transaction can be carried out without any hindrance.

The package will be delivered to you within 3-5 working days.

We make our best efforts to ensure that the package descriptions and set prices are accurate. However, error may occur. If it is discovered by us that the mentioned price at which you placed the order is incorrect, you will be informed by us at the earliest. You will be given the following two options –

You can reconfirm your order at the corrected new price;

If you do not wish to make the purchase any longer, you can cancel your order;

In case we are unable to contact you regarding any changes, your order will be considered as cancelled, and the debited amount will be refunded back to your respective account within 8-10 days.

We offer you promotional discount codes that are applicable on the purchases made on this website. These discount codes can be applicable on all or certain specified package. Please note that use of only one discount code is permissible per order. You cannot use a discount code if an order is already placed.

Port Noarlunga Football Club Shipping Policy

Purchases will be charged at postal rates as calculated by Australia Post. We will always try to keep the freight cost to you as affordable as possible.
Goods will be sent through Australia Post wherever practical.
Goods will normally be dispatched within 2 business days from date of order…
If for any reason we are unable to supply your order in this time we will contact you by phone or email.

Port Noarlunga Football Club Refund Policy

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 14 days after delivery

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@pnfc.com.au.

SALE ITEMS (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@pnfc.com.au and send your item to: Port Noarlunga Football Club, Britain Drive, Port Noarlunga, SA, 5167, Australia.

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING
To return your product, you should mail your product to: Port Noarlunga Football Club, Britain Drive, Port Noarlunga, SA, 5167, Australia.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Join and support your local community Football/Sports Club in Port Noarlunga

Providing opportunities for locals to enjoy sport within an environment that embraces strong community values including respect, integrity and co-operation.

For Enquiries Call > 0413 568 011

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